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Privacy Policy

This privacy policy notice is served by EVS International Sales Limited (EVS International), registered at Unit 17 Broadfields Park, Seaview Road, Cowes, PO31 7US, United Kingdom under the website; www.solderrecovery.com. 

We normally base data collection on one of a few different reasons for our business processing:

  • If you have taken a service with us or are enquiring in order to potentially take service from us, then we are entitled to process your information so that we can provide that service to you and bill you for it;
  • if we want to collect your information for other purposes, we may need your consent. If we do, then we will always inform you and ask you to confirm that you are happy to proceed before we do;
  • we do not always need your permission. In some cases, having reviewed whether use would be fair and would not override your right to privacy, we may conclude that we have a ‘legitimate interest’ to use your information in a particular way – for example to protect our network against cyber attacks; However, we will inform you so that you have a right to object;
  • In some cases there may be a legal or regulatory reason why we have to process your data.

This policy describes how we collect, use and look after the information you provide us with when you use our online services and when we provide you with our products and services. Please take a moment to read our Privacy Policy so you know what choices you have about the information we may ask you for. This policy may change from time to time so it’s a good idea to come back and read through it again, from time to time.

Information we collect
 This is what we normally collect about you to help us provide you with our services, and improve them even more, where we can:

  • Name, address, email, telephone number, job title, enquiry details;
  • Information collected using cookies stored on your device(s) about your use of our website;

Using your information
 Collecting this information helps us better understand what you need from us. We use it for internal record keeping, and also to contact you regarding the EVS product/s that we think will suit your request. The main uses of your data to:

  • Internal record keeping;
  • Provide you with recommended EVS product/s;
  • Provide access to privileged areas of our online service;
  • Enable us to review, develop and improve our products, services and special offers;
  • Occasionally carry out market research;
  • Send you details of products, services and special offers that we think will be of interest to you. However, we hate junk mail as much as you do so it’s up to you to decide whether or not you want to receive this information;
  • Improve and develop the services;
  • Prevent or detect a crime, fraud or misuse of, or damage to our network, and to investigate where we believe any of these have occurred

Disclosing your information
 Here’s when we may provide information about you:

  • To employees and related third party agents of EVS International Sales Limited to deal with any accounts, products and services provided to you by EVS International Sales Limited or our group companies now or in the future.

We will not pass on your personal information to unrelated third parties except in accordance with this policy and our Terms and Conditions or where we are required to disclose that information in order to comply with any legal or regulatory requirements.

Protecting your information
 Any information sent to us is protected using robust security methods. The methods we use are industry-standard ensuring data is safeguarded whilst being sent over unprotected communications paths such as the internet. When it reaches us, we store it securely and only provide access to it by those authorised. Although we safeguard your personal information once received, EVS International Sales Limited cannot guarantee the safety of any personal information you transmit to us using online methods.

How long do we hold your information?
 The time period for which we keep information varies according to what the information is used for. Unless there is a specific legal requirement for us to keep information, we will keep your information for as long as it is relevant and useful for the purpose for which it was collected (and which you agreed to). For example, when you contact us we may monitor and record your communications with us to use this information for training and quality purposes, and to meet our legal and regulatory requirements.

We will continue to hold information about you if you do not become our customer, your request is declined or after you have terminated your services with us. We will only hold such information for such periods as is necessary for the purpose of dealing with enquiries, offering EVS International Sales Limited products and services you may be interested in, complying with any legal obligation and for crime and fraud prevention and detection.

The law requires us to keep certain information about you for a period of 12 months. This information may be used by certain law enforcement agencies to prevent and detect crime and to protect national security. We will only disclose this information to them when we are legally required to.

Accessing Your Information
 The General Data Protection Act entitles you find out what information we hold about you. If you want to find out what information we hold you will need to submit a request in writing to The Data Controller, EVS International Sales Limited, Unit 17 Broadfields Park, Seaview Road, Cowes, Isle of Wight, PO31 7US, United Kingdom or email admin@evsinternational.com.

We may ask you to provide us with proof of your identity to make sure we are giving your information to the right person.

To help us process your request you will need to provide the following information:

  • company name(s);
  • telephone number(s); and
  • address

If any of your information is incorrect or your personal details have changed you can either:

  • notify us in writing, and we will update your details; or
  • call us. If any of the details are incorrect, let us know and we’ll amend them right away.

Right to be Forgotten.
 If you no longer require services from EVS International, and we have no legal requirement to retain your personal information, you may also request your information to be deleted, under the GDPR Right to be Forgotten. If you want to be forgotten you will need to submit a request in writing to The Data Controller, EVS International Sales Limited, Unit 17 Broadfields Park, Seaview Road, Cowes, Isle of Wight, PO31 7US, United Kingdom or email admin@evsinternational.com. We will endeavour to action such requests in 30 working days.

Cookies
 Like most website providers, we use cookies. This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of / saving of cookies on their computer / device.

Links from this site to other sites.
 Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked websites.

Contacting us
 For queries regarding EVS International’s products and services, please call our team on +44 (0)1983 299944 or email admin@evsinternational.com.

If you have any questions or concerns about our use of your personal information you should write to The Data Controller, EVS International Sales Limited, Unit 17 Broadfields Park, Seaview Road, Cowes, Isle of Wight, PO31 7US, United Kingdom

Date: 11th November 2024